Complaints Procedure

VPNews welcomes complaints about our journalism. We treat every complaint as an opportunity to test our reporting against the standards we set out in our Editorial Standards. This page explains how to make a complaint and what happens next.

Stage 1 — Contact us

Email the editor at [email protected] with:

We acknowledge complaints within one working day and aim to respond substantively within seven working days. For complaints involving urgent reputational or legal issues we respond as soon as possible, often the same day.

Stage 2 — Editor''s review

If you are not satisfied with the initial response you can escalate to the Editor for a formal review. The Editor will examine the underlying source material — court records, reporter notes, official statements — and reach a final position within fourteen working days. We will set out the decision in writing and explain the reasoning.

Stage 3 — Independent recourse

If you remain dissatisfied with our final response, you may seek independent legal advice. Defamation and contempt complaints can be pursued through the courts. For data protection complaints you may contact the Information Commissioner''s Office.

What we will not do

We do not delete published articles in response to a complaint where the underlying reporting is accurate, lawful, and in the public interest — including reports of criminal proceedings that are a matter of public record. We will correct genuine factual errors, add context where needed, and apply legal redactions where required, but we will not silently erase the journalistic record.